"YRC" Where You Belong!

P.U.S.H. Up Recovery ("P.U.S.H.," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of youth, young adults, families, and community members who visit our Youth Recovery Community ("YRC") website or participate in our programs and services. This Privacy Notice explains what information we collect, how we use it, how we protect it, and the choices available to you. Our Youth Recovery Community primarily serves young people ages 13 through 21. However, we recognize that children under the age of 13 or their parents or guardians may contact us to request information or services. Effective date 01/01/2026.

Information We Collect

Depending on how you interact with our website or services, we may collect:

Information You Provide

You may voluntarily provide information including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth or age
• School or educational information (when applicable)
• Emergency contact information
• Parent or guardian contact information (when appropriate)
• Information related to recovery support needs
• Event registrations
• Volunteer applications
• Employment inquiries
• Feedback, surveys, or messages sent through our website

You are never required to share more personal information than is necessary to receive available services.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• General website usage information

This information helps us improve website performance and security.

Youth Under Age 13

Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

If a child under 13 requests services or submits personal information:

• We may collect only the information necessary to respond to the request.
• We may contact the child's parent or legal guardian when required by law.
• We will seek parental consent before collecting additional information when required by the Children's Online Privacy Protection Act (COPPA).
• If we learn that personal information has been collected from a child under 13 without appropriate consent, we will delete that information as required by law unless we are legally permitted or required to retain it.

Parents or guardians who believe their child has submitted personal information may contact us to review, update, or request deletion of that information.

How We Use Information

We may use personal information to:

• Provide recovery support services
• Respond to requests for assistance
• Register youth for programs and events
• Communicate about meetings, activities, and services
• Connect participants with appropriate recovery resources
• Improve our website and programs
• Maintain program records
• Comply with legal or funding requirements
• Protect the safety and security of participants and our organization

We do not sell personal information.

Recovery Information

Some information shared with us may relate to recovery, substance use, behavioral health, or other sensitive topics. We take reasonable administrative, technical, and physical safeguards to protect this information and only use or disclose it as permitted or required by law. Participation in peer recovery support services may not always be protected under HIPAA unless provided through a covered healthcare entity; however, P.U.S.H. Up Recovery treats participant information with a high level of confidentiality by utilizing Carepatron, a 3rd party electronic health record portal, for all documentation, visit summaries, and record needs.

Communications

If you provide your email address or phone number, we may send:

• Program updates
• Event reminders
• Recovery resources
• Volunteer opportunities
• Community announcements

You may opt out of non-essential communications at any time.

Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve website functionality
• Understand visitor traffic
• Enhance user experience

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

When We Share Information

We do not sell or rent personal information.

We may share information only:

• With your permission
• With parents or guardians when legally appropriate
• With service providers assisting us in operating our programs
• When required by law, court order, or legal process
• To protect the safety of participants or others
• During emergencies involving health or safety

Any third-party service providers are expected to maintain appropriate safeguards for personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no website or electronic transmission can be guaranteed to be completely secure.

Your Privacy Choices

You may request to:

• Review your personal information
• Correct inaccurate information
• Update your contact information
• Request deletion of information when legally permitted
• Withdraw consent for future communications

Parents and legal guardians may exercise these rights on behalf of children under 18 where permitted by law.

Third-Party Websites

Our website may include links to community partners or other organizations. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with a revised effective date.

DISCLAIMER: This is a grant funded program; (HHSC Contact No. HHS001054500001)